Frequently Asked Questions

Do you install?

Yes-about 98% of what we sell through Chatham Worth! We provide professional installation with in-house crews for all the items we sell, at fair and very competitive rates. For a quote on a project requiring installation, please call or email us.

Will you meet me at the jobsite?

We will meet you at the jobsite in the Dallas/Fort Worth area, but we charge a $120.00 service call. If you purchase product totaling over $300.00, we will apply this $120.00 service call to the order, in full. If you don’t purchase anything or purchase product less than $300.00, then the $120.00 will be paid in addition to any product purchased.

How long have you been in business?

We have been in business since 1955, so we are not going anywhere. The owner, Ben Baume, has been working in the industry since 1994 – starting in the field, and working his way into the office. In February of 2006, he purchased the company in full from his partner.

What is your warranty?

This answer depends on the product you are talking about. Bobrick’s standard warranties can be viewed here: http://www.bobrick.com/Bobrick/ProductWarranties.aspx Standard 1-year manufacturers warranties are provided on most all products that we sell.

Do I have to be present at the time of delivery?

Yes. The customer or his representative must be present at the time of delivery. We provide tailgate delivery service and therefore, the customer must be present to receive, check in, and sign for all delivered materials.

If I send you a set of plans,will you do a “take-off”?

Yes we will. We understand your time is valuable. Please forward to us the architectural drawings and sections 10000-12000 from the specifications. Quotes generally take 2-3 days to perform for average size jobs. Please allow adequate time to perform this “take-off”. With this service, we will provide you with a quote on all of the products that we sell, ranging from toilet accessories, toilet partitions, projection screens, marker boards, and fire extinguishers and cabinets to flagpoles and floor mats – we cover most of the division 10 products and some division 11 and 12 as well. Feel free to send us your plans or a CD – we can print the plans. We do have one limitation on this service – your plans should be no more than 10-15 pages – for larger projects, we would be happy to provide this service at a fee. And as always, we would be happy to provide you with a quote from your take-off and specifications!